Available for Opportunities

Byron
Brasington

Senior Claims Adjuster who merges deep insurance expertise with AI-driven automation and scripting to deliver faster, higher-quality claims resolution. Six years of turning complexity into clarity.

6+
Years Experience
100
Claims / Week
20
Team Members Led
Byron Brasington — Senior Claims Adjuster
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Claims Adjusting Fraud Prevention AI-Augmented Workflows PowerShell Scripting Liability Determination Subrogation Negotiation Xactimate Claude AI Process Automation Claims Adjusting Fraud Prevention AI-Augmented Workflows PowerShell Scripting Liability Determination Subrogation Negotiation Xactimate Claude AI Process Automation

Every claim I close, every workflow I streamline, every hour I invest in getting better — it's all pointed in one direction: building a better future for my family.

I'm a father first. My daughter is the reason I push to be exceptional — not just competent. That means showing up every day with the discipline to handle the hardest claims, the curiosity to adopt new tools and technology, and the work ethic to set an example worth following.

I don't just want to keep up with the pace of change in insurance — I want to drive it. Leveraging AI, automation, and PowerShell scripting to extract the most value from every hour, every process, every decision. The result is better outcomes for my team, my company, and the people I do it all for.

Byron with his daughter Making memories with family
What it's all for.

Professional Experience

A track record of handling high-complexity claims at scale — backed by relentless attention to accuracy, efficiency, and team development.

Senior Claims Adjuster II
Progressive Insurance
Riverview, FL
June 2023 — Present
  • Review and process complex Commercial insurance claims with precision, ensuring adherence to company policies and regulatory standards
  • Collaborate cross-functionally with underwriting and legal teams to resolve claim disputes and accelerate resolution timelines
  • Conduct thorough investigations into suspicious or potentially fraudulent claims, leveraging industry databases and specialized investigative resources
  • Negotiate settlement agreements with claimants within authorized limits, balancing liability assessment, policy terms, and business objectives
  • Utilize Claims Management Systems and AI-assisted tooling to document claim details, track lifecycle progress, and streamline repetitive workflows for maximum throughput
Senior Claims Adjuster
GEICO
Bradenton, FL
Jan 2020 — May 2022
  • Investigated complex insurance claims — gathering statements from policyholders, witnesses, and third parties; reviewing police reports; and analyzing evidence to determine liability and coverage
  • Evaluated the full scope of property damage and bodily injury to accurately assess financial responsibility
  • Negotiated fair settlements with claimants, attorneys, and repair shops while minimizing payouts within policy terms
  • Handled high-volume and escalated claims, providing hands-on guidance to junior adjusters and ensuring compliance with state regulations
  • Mentored less experienced team members and contributed to process improvements for faster, more accurate claim resolutions
  • Delivered exceptional customer service — communicating clearly with policyholders during stressful situations, explaining decisions, and resolving disputes efficiently
Customer Service / Dispatch
Service Minds Inc
Bradenton, FL
Jan 2019 — Jan 2021
  • Delivered exceptional customer service — promptly addressing inquiries, resolving issues, and ensuring satisfaction across Benjamin Franklin Plumbing and Mister Sparky Electric service lines
  • Utilized scheduling software to manage employee availability, time-off requests, and shift preferences for optimized coverage
  • Managed daily dispatch operations, assigning drivers to optimized routes based on real-time customer demands and driver availability
  • Monitored GPS tracking systems for live vehicle location data, making dynamic adjustments to maximize operational efficiency

Core Expertise

Deep insurance knowledge meets modern technology. I bring the claims expertise to handle the hardest cases and the technical fluency to make every workflow faster and smarter.

01 — AI & Automation

AI-Powered Workflows

Proficient in leveraging AI platforms to accelerate research, automate documentation, draft correspondence, and surface insights that drive better claims decisions — faster.

Claude AI Grok Microsoft Copilot Gemini AI-Assisted Research Workflow Automation
02 — Scripting & Technical

Scripting & Software

Hands-on experience writing PowerShell scripts to automate repetitive tasks, streamline data processing, and eliminate manual bottlenecks across claims operations.

PowerShell Xactimate Claims Management Systems Microsoft Office Suite Microsoft Excel
03 — Claims

Claims Management

End-to-end claims expertise — from first notice of loss through settlement — across commercial, auto, property, and liability lines.

Complex Claims Processing Liability Claims Automobile Claims Claims Reserving Claims Negotiation Compromise & Release
04 — Investigation

Investigation & Fraud

Skilled at detecting fraud indicators, conducting structured investigations, and building airtight cases through methodical evidence analysis.

Fraud Prevention & Detection Claim Investigation Liability Determination Subrogation Expert Witness Consultation
05 — Legal

Litigation & Compliance

Experienced navigating the intersection of claims and legal — from settlement negotiation through litigation support and regulatory compliance.

Insurance Claims Litigation Settlement Negotiation State Regulatory Compliance Policy Interpretation
06 — Leadership

Team & Operations

Proven ability to lead, mentor, and elevate teams — managing up to 20 members while processing 50–100 claims weekly without sacrificing quality.

Team Leadership (16–20 members) Mentoring Junior Adjusters High-Volume Processing Process Improvement Customer Service

Education & Certifications

Education

Associate in Claims (AIC)

American Insurance College — Lakeland, FL
2020 — 2022
Licenses & Certifications
6-20 All Lines License
All-Lines Adjuster License
AIC — Associate in Claims

Let's build the future of insurance.

Whether you're looking for a claims leader, an AI-forward operator, or someone who simply gets the job done — let's talk.